BCC’s objective is to clearly understand our customer’s requirements and to consistently deliver products and services that meet or exceed their exacting standards. We are also committed to continuous quality improvement and to planned and systematic production processes that provide confidence in a product’s suitability for its intended purpose.
BCC ensures that all products are procured from manufacturers that have recognised quality standards in place and which are audited by our Quality Assurance inspectors on a regular basis.
BCC is ISO 9001:2008 complaint and soon to be ISO 13485
BCC is ISO 9001:2008 complaint, ensuring that international standards of quality, environmental friendliness, safety and efficiency are adhered to. This in turn ensures that our customers can be assured of the quality, safety and reliability of the products we supply. This is achieved through:
- Integrated understanding of systems and processes
- Sound basic attitude to quality and personal commitment across all levels
- Constant improvement to systems
- Maintenance of company records and record retention systems
BCC constantly addresses customer satisfaction through the effective application of the system, including processes for continual improvement and the prevention of nonconformity.
BCC is a member of the following organisations:
South African Medical Device Industry (SAMED) which promotes and regulates the manufacture and supply of medical devices in South Africa. (www.samed.org.za)
Cape Chamber of Commerce, which provides support and facilitation for required export procedures and documentation for International trade from South Africa. (www.capetownchamber.com)
Swiss Chamber of Commerce which helps further trade relations between Swiss and South African companies. (www.swisscham.co.za)